Refund Policy
A legal disclaimer
Last updated: 30 January 2026
Thank you for supporting this website and its content. This Refund Policy outlines when refunds may be provided.
Digital Products & Services
Due to the nature of digital products, downloadable content, and writing or creative services, all sales are final unless otherwise stated.
Refunds will not be provided for:
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Change of mind
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Failure to read product or service descriptions
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Digital downloads that have already been accessed
Exceptions
A refund may be considered if:
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You were charged incorrectly
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You received the wrong product or service
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There was a technical issue that prevented access and we are unable to resolve it
Any approved refunds will be issued using the original payment method.
Requesting a Refund
To request a refund, please contact us within 7 days of purchase with:
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Your name
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Proof of purchase
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A brief explanation of the issue
Contact
Refund requests and questions can be sent to:
Email: connect@thatwordgirl.com.au
This Refund Policy is provided for general informational purposes and does not constitute legal advice.